The Web Traffic–led strategy exceeded expectations, validating TikTok’s ability to drive measurable incremental impact even when conversions occurred entirely off-platform. Using WorkMagic’s Geo Lift study, Nordic Naturals achieved a $1.94 incremental ROAS, with all incremental revenue realized through Amazon purchases. This result demonstrates TikTok’s effectiveness as a demand-generation engine, where influence occurs on TikTok but conversion is captured on downstream commerce platforms like Amazon – impact that would remain invisible without incrementality-based measurement.
Critically, the study revealed that standard attribution models under-reported TikTok’s true contribution by 98%, underscoring the limitations of last-click and platform-centric measurement for upper- and mid-funnel media. In addition to revenue lift, the test confirmed net-new customer growth, reinforcing TikTok’s role in expanding household penetration and driving long-term customer value.
Together, these findings repositioned TikTok from an awareness-only channel to a proven driver of incremental revenue and customer acquisition within Nordic Naturals’ broader media mix—while highlighting the necessity of experimentation-based measurement frameworks to capture TikTok’s full business impact.